Here’s How to Stay Safe From SBI Mobile No. Fraud

The State Bank of India (SBI) has issued a public alert about a new type of fraud targeting bank customers, especially pensioners. In a post on their official handle on X (formerly Twitter), SBI explained how fraudsters are trying to change customers' registered mobile numbers to gain access to their bank alerts and transactions.

How Does the SBI Mobile No. Fraud Work?

According to SBI, fraudsters are mainly targeting pensioners. They call and pretend to offer faster processing of the Pension Payment Order (PPO) or ask for PPO verification. If the person refuses, the caller threatens that their pension will be blocked or delayed.

Once the scammers get hold of sensitive personal details, they try to replace the customer's registered mobile number with their own. This allows them to receive all SMS alerts about banking transactions, while the real account holder stays unaware.

What is a PPO Number?

A Pension Payment Order (PPO) number is a 12-digit unique ID given by EPFO to pensioners under the Employees’ Pension Scheme (EPS). It is used for all pension-related communication and transactions.

SBI clearly states that it never asks for PPO verification through calls, SMS, links, or ATM visits.

How to Stay Safe from SBI Mobile No. Fraud?

SBI has shared a few safety tips for its customers:

• Never share personal or banking details like username, password, ATM PIN, or OTP with anyone.
• Avoid clicking on unknown links sent via SMS, WhatsApp, or email.
• Only download or update banking apps through the official Google Play Store or Apple App Store.
• For any doubts or queries, contact your nearest branch or call SBI customer care at 18001234 or 18002100.
• To report a cybercrime, call 1930 or visit cybercrime.gov.in.

How to Change Your Mobile Number in SBI Online?

If you need to change your mobile number linked to your SBI account, follow these steps:

1. Visit the official website of SBI Online.
2. Log in to your account.
3. Go to Profile > Personal Details > Change Mobile Number.
4. Select your account, enter the new mobile number, and click Submit.
5. You will receive a status update on your registered mobile number.

SBI Says Pick The Right Call

SBI has also informed that calls starting with +91-1600 are genuine. These are used for official service-related and transactional calls only. Customers are advised to avoid engaging with unknown or unsolicited calls.

Read more: New SMS Phishing Scam ‘Magic Mouse’ Targets Credit Card Users Worldwide.

Conclusion

Your registered mobile number is the key to your bank account. Be alert, follow the safety tips, and don’t fall for scams. SBI will never ask for sensitive details over a call or message. Stay informed, and keep your banking safe.

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