EN
Opening your Angel One account is usually a simple process. However, there may be delays if the uploaded information does not meet the application requirements. A delayed account-opening process can cause unnecessary frustration if you do not clearly understand why the application is not being approved.
To minimise this friction, the Angel One app now shows you exactly which stage your application is in. This will give you clarity on the status of your application as well as a fair idea about further requirements from your side.
Key Takeaways
-
The Angel One app lets users track their account-opening progress in real time directly from the Home page.
-
Application stages include Submitted, Under Review, Rejected, Review completed, Account creation and Ready for Trade, providing full transparency on progress.
-
Common rejection reasons include invalid signature, PAN or selfie issues, name mismatch, or unclear address or bank details.
-
Users receive WhatsApp, SMS, or email notifications for approval, rejection, or required document updates during the application process.
How to View Application Status?
When you open the Angel One app on the Home Page, you will see an option at the top of the screen to view the status of your application. Tapping on “>” icon will expand the window and allow you to see the exact stage where your application currently stands.
Fig.1: Application Status window on the Home page (left), which can be expanded with a click to a larger view (right).
Currently, the application status goes through the following stages -
-
Application Submitted - This means that the application, including the e-Sign, has been filled out by you.
-
Application Under Review - This means that the application is currently being reviewed by the Angel One team.
-
Application Rejected – This means that the application got rejected for any of the reasons. If presented with an option to upload any documents or any DIY, then you can re-submit the application. Otherwise, one of our agents will call you and guide you for further steps
-
Application Review completed – This means that the application is verified by us and good to go for account creation
-
Account creation in progress – This means that the application is being verified by external agencies like CDSL
-
Account Ready for Trading - This means that you can transfer your money and start trading stocks on the app. You can also activate other segments, i.e., F&O, commodity, and currency. Just click on the Profile icon, scroll to the bottom, and you will find the option to activate derivatives trading
Know more about Segment activation.
Fig. 2: Application under review
Once your account is active, we will send you a WhatsApp notification. However, if your application has been rejected, we will immediately notify you by email and SMS.
What to do if the Application is Rejected?
Technically, your application is not rejected—it is simply stalled until you provide the required information. In case your application is stalled for some reason, you do not have to worry. A member of the Angel One sales team will contact you directly.
Causes for Application Rejection
The following are the primary reasons for which your application might be rejected -
1. Signature Validation Issue
It means that your signature could not be validated. It could be because the signature itself was not clear/valid, or for some other reason. It is one of the top reasons for application rejection; hence, make sure the signature you upload is clear and proper.
2. Selfie Validation Issue
This means that your selfie could not be validated because it was not captured clearly.
3. Name Mismatch Issue
This means that there is currently an issue of a mismatch between the name provided in the application data and the name given in the submitted documents.
4. Bank Details Validation Issue
This means that there is an issue in the bank details validation process because -
-
The bank details were submitted via a cheque leaf - hence it is taking time to complete manual validation.
-
In case the details were submitted online, then there was likely an issue of name mismatch between the data in the application and the documents submitted.
There could also be other, more specific reasons for application rejection as well, such as -
-
You already have another application submitted using the same Aadhaar, PAN or email ID.
-
Your name is missing on the bank proof submitted. In that case, you may have to upload or re-upload either of the following -
-
A pre-printed cancelled cheque leaf with your name and account number clearly mentioned on the same
-
A pre-printed bank passbook or statement with your name, account number and IFSC code on the same.
-
A change in name is required. In that case, kindly provide a gazette or a marriage certificate.
-
Other details, such as date of birth, user’s father’s name, etc., are not correct/matching.
-
If the name on the PAN is correct, the Bank Verification Letter is still required; if the bank proof is correct, additional ID proof is still required.
Conclusion
Angel One is committed to offering the best features possible to make your experience on the app seamless. If you want to learn more about the top features or have any questions, feel free to join the Angel One community. It is a place for Angel One users to interact with the Angel One team and each other.
